Francis Osore: IT Support Specialist in Nairobi, Kenya

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Professional
Summary

I'm an IT Support Specialist who keeps systems running so the people around me can focus on their work. Day to day, that means fixing laptops before important deadlines, managing user accounts in Active Directory, Microsoft 365 and Azure AD, and looking after Windows Server environments, networks and cloud services. I like getting to the root of a problem quickly and explaining the fix in plain language, without jargon. I'm certified in Azure, ISO 20000 and Cisco cybersecurity fundamentals, and I'm always looking for ways to make technology work better for the people who depend on it.

Core Skills

Windows Server Active Directory Microsoft 365 Azure AD Network Administration Help Desk Management System Troubleshooting Security Protocols Infrastructure Management
Francis Osore

Core
Services

Comprehensive IT support solutions in Nairobi, Kenya, tailored to keep a firm's technical needs and business objectives running with precision and reliability.

Technical Support

Rapid troubleshooting and resolution of hardware, software, and connectivity issues.

System Administration

Server management, network configuration, and infrastructure maintenance for optimal performance.

Security Management

Implementing robust security protocols, monitoring threats, and ensuring data protection.

User Training

Practical training sessions to raise everyday technical proficiency across a team.

IT Strategy & Consultation

Practical guidance on modernising infrastructure and adopting the right tools for the organisation.

Cloud & Web Solutions

Building and deploying practical web applications on modern cloud platforms.

Ready to Strengthen Your IT Infrastructure?

Let's talk about how I can help streamline your technology operations and provide reliable support for your team.

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